| One of the principals and CIO of Future Now, Inc., Bryan is an expert at bridging the gap between technology and the real world. He has been helping companies realize that to maximize results it is essential to incorporate expert persuasion techniques into website design, email marketing, development and implementation. He is the author of Future Now's award-winning newsletter GrokDotCom, is the author of the weekly ClickZ column "Converting Web Site Traffic", has been a featured speaker at numerous e-business events both in the United States and overseas. The application of his vision and processes have helped Future Now clients increase their conversion rates not just by percents but by multiples. In addition to his background in both e-commerce and in technology, Bryan also has proven expertise in e-commerce customer service and support solutions as well as consumer psychology, education and motivation. His eclectic background also includes thought leadership in the critical area of website branding and positioning and membership in the Usability Professionals' Association. A successful entrepreneur in his own right, he also has consulted to and run seminars for numerous corporations, large and small, both on-line and in the real world. He holds a B.A. from Brooklyn College, CUNY, and did graduate work at The Wurzweiler School. Bryan is also an adjunct professor of Roy H William's Wizard Academy and is a contributing author of Accidental Magic and a coauthor of "The Guide to Web Analytics: How to Understand and Use Your Web Trends to Maximize Results". | 
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