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Instant Messaging Planet Fall 2002 Conference & Expo is designed for professionals interested in better understanding the business opportunities presented by enterprise Instant Messaging (IM). Whether it's a corporation using IM technology to reach consumers or businesses offering a paid service via SMS, Instant Messaging has rapidly become a critical tool for business communications, Customer Relationship Management (CRM), services delivery and business process integration. Companies have found that Instant Messaging within their enterprises has saved them valuable time and money, and vendors have found that consumers are eager for one-to-one or one-to-many communications via cell phone, PDA or PC. In crisis conditions, IM has proven to be even more reliable and more effective than e-mail systems.
Instant Messaging Planet Fall 2002 Conference & Expo is the only industry forum that will bring together IM experts and professionals in order to exchange ideas, strategies and Instant Messaging success stories. It is also the only focused event that provides an interactive exhibit floor enabling vendors to exhibit their products and solutions to businesses and organizations looking to incorporate IM enterprise solutions into their infrastructure.
Check out the full agenda now! Click Here
The conference emphasizes topics dealing with secure IM solutions designed specifically for all types of profit and non-profit organizations. It approaches Instant Messaging on several levels with both business and technical tracks.
Timely business topics covered include:
- Instant Messaging and the financial sector
- How to market IM services to consumers and make a profit
- IM and the law
- IM for disaster/crisis coordination
- Case studies: IM in financial services
- Case studies: IM and eCRM
- Multimedia IM
- International IM and SMS
- and more...
Technical sessions include:
- Implementation issues
- Application servers supporting IM and SMS
- Security concerns and solutions
- Enterprise strategies
- IM/SMS standards
- Developing IM applications
- Reaching mobile users
- and more...
For information or complete details on exhibiting or any sponsorship opportunity, please contact Nancy Raymond at (203) 662-2844 or at instantmessaging@jupitermedia.com.
Registration questions please contact our Registration Department at
registration@jupitermedia.com or (203) 662-2857.
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