IM 101 - Where Are We Now? Where Are We Going? Instant Messaging for the enterprise is still in its infancy. Our panel will examine where enterprise IM has been, where it is now and what the future holds.
Moderator: Bob Woods, Conference Chair, Instant Messaging Planet 2002 Conference & Expo Panelists: Rahul Ballal, CEO & Co-Founder, Redmind James Barry, Chief Technology Officer, Jabber, Inc. Stowe Boyd, SVP, Marketing, Ikimbo Ted Collins, Vice President, General Manager of Collaboration, divine, Inc. Don Dodge, Vice President, Product Management, Groove Networks Mehdi Maghsoodnia, Senior VP of Technology & CTO, FaceTime Communications Gerry Seidman, Chief Executive Officer, IAMThere Ed Simnett, Lead Product Manager for Real-Time Communications, Microsoft
10:00am - 10:30am
Break
10:30am - 11:30am
IM 101 - Deploying Enterprise Instant Messaging Instant Messaging offers exciting possibilities to improve customer service, increase overall productivity and streamline communication. This session outlines the key business solutions and technical strategies to implement enterprise Instant Messaging. Session topics include making the business and technical case for adoption, implementation alternatives, security issues for IM, and deployment strategies. We will illustrate several major IM approaches, their advantages and disadvantages, as well as provide real world examples.
Moderator: Bob Woods, Conference Chair, Instant Messaging Planet 2002 Conference & Expo Panelists: Rahul Ballal, CEO & Co-Founder, Redmind Doug Garnett-Deakin, Vice-President & Principal, X.Systems, Inc. Stephen R. Hagan AIA, Project Knowledge Center, GSA/PBS National Capital Region John Hebeler, Adjunct Professor Advanced Technology, Loyola College JP Morgenthal, CTO, Ikimbo Leo Schlinkert, President and CEO, Communicator Inc. Steph Sebbag, Executive Vice President, Sales and Marketing, All Instant
11:30am - 1:00pm
Lunch Break
1:00pm - 2:00pm
Keynote - The New Voice of IM Instant Messaging isn't simply a new technology.
It's a new way of conversing. Conversing - speaking together - is a fundamental human act and we don't often get to invent new ways of speaking very often. IM as a form of conversation shares in the characteristics of the Web itself, a new world fundamentally free of management and control in which we get to type ourselves into existence. In this wide-ranging talk, Dr. Weinberger looks at the effect of the Web on the ways businesses work and the way customers talk with one another, providing a context for understanding the deepest impact of IM.
Dr. David Weinberger, Co-Author of "The Cluetrain Manifesto" (www.evident.com)
2:00pm - 2:30pm
Break
2:30pm - 3:30pm
IM 101 - What Should Users Expect? When it comes to Instant Messaging capabilities, there is a definite expanse between perception and reality. In this session, we review the features found in the major client software packages and discuss interoperability, security, cost, applicability to task, potential revenue generation and extensibility.
Moderator: Kevin Reichard, Conference Chair, Instant Messaging Planet 2002 Conference & Expo Panelists: Steven Borne, Senior Marketing Manager, Comverse Don Dodge, Vice President, Product Management, Groove Networks Bob Morgan, Vice President Business Development, MessageVine Gerry Seidman, Chief Executive Officer, IAMThere Matt Smith, CEO, PresenceWorks, Inc.
3:30pm - 3:45pm
Break
3:45pm - 5:00pm
IM 101 - Breaking Down IM Technologies SIP, SIMPLE, SMS, 3G, VOIP...the world of Instant Messaging is filled with tech talk, acronyms, and standards. In this session, we break down the tech language and discuss the technologies behind the world of Instant Messaging -- as well as explain why these standards and acronyms are important as you plan your enterprise Instant Messaging system.
Moderator: Kevin Reichard, Conference Chair, Instant Messaging Planet 2002 Conference & Expo Panelists: Sonu Aggarwal, CEO, Cordant James Barry, Chief Technology Officer, Jabber, Inc. Mark Stuart Day, Senior Scientist, Cisco Systems Justin Fidler, Chief Technology Officer, Bantu Imran Qidwai, Founder and Vice President of Engineering, MessageMachines, Inc.