Instant Messaging Planet 2002 Conference & Expo is designed for professionals interested in better understanding the business opportunities presented by enterprise Instant Messaging (IM). While Instant Messaging is best known for its use by consumers, its vast untapped potential is in the enterprise business sector, where it has rapidly become a critical tool for business communications, Customer Relationship Management (CRM) and business process integration. Companies have found that Instant Messaging within their enterprises has saved them valuable time and money, and in crisis conditions has even proven to be more reliable and more effective than their e-mail systems.
Instant Messaging Planet 2002 Conference & Expo is the only industry forum that will bring together IM experts and professionals in order to exchange ideas, strategies and Instant Messaging success stories. It is also the only focused event that provides an interactive exhibit floor enabling vendors to exhibit their products and solutions to businesses and organizations looking to incorporate IM enterprise solutions into their infrastructure.
The conference emphasizes topics dealing with secure IM solutions designed specifically for all types of profit and non-profit organizations. It approaches Instant Messaging on several levels with both business and technical tracks.
Timely business topics covered include:
- Instant Messaging and the financial sector
- How to market IM services to consumers and make a profit
- IM and the law
- and more...
Technical sessions include:
- Implementation issues
- Security concerns
- Enterprise strategies
- and more...
A concluding session brings together the business and technical tracks for a joint session on the future of Instant Messaging in the enterprise.
