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Conference Hours:
March 03: 9am - 5:45pm
March 04: 9am - 3:30pm
Expo Hall Hours:
March 03: 10am - 7pm
March 04: 10am - 3pm
Registration Hours:
March 03: 8am - 5:45pm
March 04: 8:30 am - 3pm
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Agenda - Wednesday, March 3, 2004
Exhibit Hall Hours: 10:00am-7:00pm |
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Track 1
Track 2
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| 8:00am - 5:45pm |
Registration
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| 9:00am - 9:15am |
Welcome
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| 9:15am - 10:15am |
Keynote I
Paul Haverstock, Architect, Real Time Messaging & Platform Group, Microsoft
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| 10:15am - 10:30am |
Break
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TRACK 1 |
| 10:30am - 11:30am |
What is IM & Why Enterprise Instant Messaging is Just as Important as E-mail
Instant messaging is widely considered to represent the largest growth area in the field of enterprise messaging solutions -- and for good reason. IM creates tremendous opportunities for real-time communications, decision-making and project collaboration. And it lays the groundwork for extending the benefits of enterprises' investments in telephony, Web conferencing and knowledge management.
But with these new capabilities come important new considerations, including the need to weigh investment in an IM solution to safeguard and manage the technology. This session will explore the benefits of IM-enabling your employees, as well as the costs of ignoring unmanaged IM activity in your business and the necessity of establishing a clear IM policy.
Moderator:
Todd Tweedy, President, TTG
Speakers:
Ennio Carboni, Director of Product Marketing, IMlogic, Inc.
Ryan Gaylor, Product Manager, Parlano
Kieran McCorry, Principal Consultant, Technology Leadership Group, Hewlett-Packard Company
Matthew Smith, Chief Operating Officer & Co-Founder, LiveOffice Corp.
Andrew Wolff, Vice President of Products, DYS Analytics
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| 11:30am - 12:30pm |
Connectivity Concerns: Enterprise vs. Public IM & the State of Interoperability on Your Business
As businesses approach an enterprise IM decision, they're faced with choosing among public IM, a public-and-gateway solution, or a standalone enterprise IM offering. This session will help buyers navigate the key differences between public and enterprise IM, and what businesses need to consider when standardizing on an IM solution across their enterprise. We'll also cover the role of managed solutions, gateways and business-class deployments.
We'll also discuss prospects for a change in the current state of interoperability -- or lack thereof -- among the large public networks. And we'll examine how many enterprises are circumventing the challenges of non-interoperability by finding alternative means to reach customers, external users and outside communities despite interoperability standards.
We'll also explore the implications for consumers, enterprises, marketers and application developers when, and if, enterprise and public-network interoperability is achieved.
Moderator:
Todd Tweedy, President, TTG
Speakers:
Tom Buoniello, VP of Product Management, Sybari
Peter Plaschka, Lead Architect, Reuters Messaging Interoperability and Product Integration, Reuters
Jon Sakoda, Vice President of Products, IMlogic, Inc.
Maxime Seguineau, Founder, Chairman and Chief Executive Officer, Antepo, Inc.
Bob Serr, Chief Technology Officer, Parlano
Eric Young, Senior Technical Account Manager, FaceTime Communications
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| 12:30pm - 1:30pm |
Lunch Break
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| 1:30pm - 2:30pm |
Keynote II
Ramu Sunkara, Vice President of Real-Time Collaboration Products, Oracle
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| 2:30pm - 3:30pm |
Case Study: IM in Financial Services
As the first industry to have embraced enterprise IM, financial services firms are in a prime position to assess the value of IM solutions -- and to share experience and knowledge from which other sectors can benefit.
This session will explore the evaluation criteria, deployment strategies, and methods of analyzing TCO and ROI used by leading names in financial services.
Moderator:
Todd Tweedy, President, TTG
Speakers:
Andy Higgins, Vice President, Messaging and Collaboration Services, Bank of America
Mark E. Sanders, Chief Technology Director, John A. Levin & Company
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| 3:30pm - 4:30pm |
IM and the Law: Compliance, Privacy and Security
The explosive growth of instant messaging in the workplace is causing concern for compliance officers, corporate counsels, and chief executives in a wide range of sectors. Learn how industry and federal regulations apply to instant messaging, and what precautions businesses must undertake to comply.
This session is specifically designed for corporate executives, compliance and legal officers, and the IT managers responsible for implementing solutions. Panelists will discuss how to make IM secure from the start, update attendees on recent regulatory activity, and provide tips on avoiding compliance headaches.
Moderator:
Dan Muse, Executive Editor, internet.com & EarthWeb
Speakers:
Henry Wolfgang Carter, Consultant and Member, Bipartisan California Commission on Internet Political Practices, Former Vice-President and Chief Compliance Officer for E*TRADE Securities, Inc., and Assistant General Counsel and Vice-President for E*TRADE Group, Inc.
Marguerite G. Gear, Esq., Vice President and Sourcing Manager, Bank of America
Michael D. Gerdes, CISSP, Research Director, I-4 Program, RedSiren Inc.
Eric Johnsen, Director of Instant Messaging Products, Zone Labs
Peter Shaw, CEO, Akonix Systems
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| 4:30pm - 4:45pm |
Break
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| 4:45pm - 5:45pm |
Communication Focus: Marketing and Messaging in Desktop and Mobile IM
With a number of notable successes in the past year, instant messaging and wireless messaging are proving their strengths as new channels for marketing and sales. We'll discuss recent deployments and upcoming efforts to leverage IM and SMS as tools to support loyalty marketing, corporate communications and commerce. This session is especially suited for product and marketing managers who need to gain a clear understanding of options they can explore.
Moderator:
Todd Tweedy, President, TTG
Speakers:
Val Babajov, President and CEO, Webmessenger, Inc.
Royal P. Farros, CEO/Chairman, MessageCast, Inc.
Mark Grindeland, Executive VP of Marketing and Brand Services, m-Qube
Dave Jansen, Vice President, Marketing and Consumer Product, MECA
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TRACK 2 |
| 10:30am - 11:30am |
IM Technology Introduction: Transports, Protocols and Integration into Your Systems
Instant messaging offers a pervasive infrastructure for publishing and deploying Internet services in real-time. In this session, we'll explore the opportunities and challenges present in real-time-enabling enterprise applications and services
Panelists will delve into the basics of the major IM technologies and communication protocols -- SIP/SIMPLE, XMPP, .NET, SOAP and others. And developers and IT decision-makers will learn how these technologies can be leveraged in application development, integrated with other applications, and can serve as the foundation for real-time multimedia communications.
Moderator:
Christopher Saunders, Managing Editor, InstantMessagingPlanet.com
Speakers:
Pat Galvin, Architect for Lotus Instant Messaging and Web, Conferencing, IBM
Joe Hildebrand, Chief Architect, Jabber, Inc.
Santhana Krishnasamy, Staff Engineer, France Telecom R&D
Bogdan Pintea, Lead Program Manager, Live Communication Server, Microsoft
Dev Prabhu, Sr. Development Manager, Real-Time Collaboration Products, Oracle
Dmitry Shapiro, Chief Strategy Officer & Founder, Akonix
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| 11:30am - 12:30pm |
The Big Decision: Weighing Hosted, Gateway and Deployed Enterprise Solutions
IT managers are tasked with helping to select an enterprise IM solution -- but with three different architectures, where do you begin? This session will offer a close examination of the pros and cons of the three primary types of enterprise instant messaging deployments, and help decision-makers better understand the relative strengths of each.
Moderator:
Dan Muse, Executive Editor, internet.com & EarthWeb
Speakers:
Rahul Abhyankar, Director of Product Management, FaceTime Communications
Matthew Hunt, Chief Technology Officer, Omnipod, Inc.
Jeff Pedigo, Director of Solutions Engineering, Yahoo!
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| 12:30pm - 1:30pm |
Lunch Break
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| 1:30pm - 2:30pm |
Keynote II
Ramu Sunkara, Vice President of Real-Time Collaboration Products, Oracle
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| 2:30pm - 3:30pm |
Case Study: IM in Financial Services
As the first industry to have embraced enterprise IM, financial services firms are in a prime position to assess the value of IM solutions -- and to share experience and knowledge from which other sectors can benefit.
This session will explore the evaluation criteria, deployment strategies, and methods of analyzing TCO and ROI used by leading names in financial services.
Moderator:
Todd Tweedy, President, TTG
Speakers:
Andy Higgins, Vice President, Messaging and Collaboration Services, Bank of America
Mark E. Sanders, Chief Technology Director, John A. Levin & Company
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| 3:30pm - 4:30pm |
Giving Presence to Telephony and Multimedia Conferencing
With IM and presence awareness becoming increasingly linked with other communications technologies, enterprises can realize dramatic new improvements in cost-savings and decision-making speed. In the enterprise, IT managers are examining options for consolidating IP-based communications into single platforms and interfaces -- merging IM and presence with IP telephony, unified messaging technology, and e-mail.
Meanwhile, IM is also merging into videoconferencing, Web conferencing and application sharing applications -- cutting down on employee travel time and easing the process of creating ad hoc, multi-party conferences.
This session has been designed for IT executives and marketing managers looking to stay ahead of the competition by adopting presence-aware communications solutions. We'll explore the latest trends in merging IM with IP telephony, UM, videoconferencing and multimedia; and we'll learn about working solutions for reducing costs and rendering collaboration quicker and more efficient.
Moderator:
Todd Tweedy, President, TTG
Speakers:
Piotr Boni, Distinguished Member, Technical Staff, Verizon Labs
Anindo Roy, Director, Software Development, Real-Time Collaboration Products, Oracle
Ed Simnett, Lead Product Manager, Real-Time Messaging and Platform Group, Real-Time Collaboration Business Unit, Microsoft Corp.
Jill Smith, President and Chief Executive Officer, eDial
Brad Treat, Founder and CEO, SightSpeed
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| 4:30pm - 4:45pm |
Break
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| 4:45pm - 5:45pm |
HR + IM = Corporate Social Policies for IM Usage
Congratulations. You've made the decision to buy an enterprise IM solution. Now how do you start realizing the benefits? This session will examine strategies for setting IM policy and procedures, explore how instant messaging can impact your corporate culture, and investigate tactics to ensure that IM boosts productivity and breaks down communication barriers -- rather than becoming a distraction or a source for harassment.
Moderator:
Stowe Boyd, President, A Working Model
Speakers:
Joshua Pines, Offering Manager for Lotus Real-time Collaboration, IBM
Scott Testa, Director of Human Resources and Chief Operating Officer, Mindbridge Software
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For information or complete details on exhibiting or any sponsorship opportunity, please contact:
Tim Walsh at twalsh@jupitermedia.com or (203) 662-2838.
Registration questions please contact:
Our Registration Department at
registration@jupitermedia.com or (203) 662-2857.
Interested in becoming a Speaker? Contact our Conference Programming Department by completing the form located here: www.jupiterevents.com/speakerform.html
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