| CONFERENCE AT A GLANCE |
Wednesday, March 3, 2004
Exhibit Hall Hours: 10:00am-7:00pm |
| 8:00am–5:45pm |
Registration
|
| 9:00am–10:15am |
Welcome and Keynote
Paul Haverstock, Architect, Real Time Messaging & Platform Group, Microsoft |
| 10:15am–10:30am |
Break
|
| |
Track 1 |
Track 2 |
| 10:30am–11:30am |
What is IM & Why Enterprise Instant Messaging is Just as Important as E-mail |
IM Technology Introduction: Transports, Protocols, and Integration into Your Systems |
| 11:30am–12:30pm |
Connectivity Concerns: Enterprise vs. Public IM & the State of Interoperability on Your Business |
The Big Decision: Weighing Hosted, Gateway, and Deployed Enterprise Solutions |
| 12:30pm–1:30pm |
Lunch Break |
| 1:30pm–2:30pm |
Keynote II
Ramu Sunkara, Vice President of Real-Time Collaboration Products, Oracle |
| 2:30pm–3:30pm |
Case Study: IM in Financial Services |
| 3:30pm–4:30pm |
IM and the Law: Compliance, Privacy and Security |
Giving Presence to Telephony and Multimedia Conferencing |
| 4:30pm–4:45pm |
Break |
| 4:45pm–5:45pm |
Communication Focus: Marketing and Messaging in Desktop and Mobile IM |
HR + IM = Corporate Social Policies for IM Usage |
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Thursday, March 4, 2004
Exhibit Hall Hours: 10:00am-3:00pm |
| 8:30am–3:00pm |
Registration |
| 9:00am–10:00am |
Keynote III
Edmund Fish, SVP/GM, Desktop Messaging, America Online, Inc. |
| 10:00am–10:15am |
Break
|
| |
Track 1 |
Track 2 |
| 10:15am–11:15am |
Case Study: Mobilized Sales Force |
| 11:15am–12:15pm |
Commerce Focus: Buyer's Guide to Bots |
Integrating Business Applications: The Collaborative Workplace |
| 12:15pm–1:15pm |
Lunch Break |
| 1:15pm–2:15pm |
Special Workshop: How to Pick and Buy an Enterprise IM Solution |
| 2:15pm–3:00pm |
Expo Hall Open |
