| 7:30
am - 5:00 pm |
Registration
Open |
| 8:00
am - 8:45 pm |
Conference Breakfast
Featuring: |
| 8:45
am - 9:00 am |
CONFERENCE WELCOME & INTRODUCTION
Jupiter Insight: The Web Enterprise and Trends in IT Outsourcing
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Using exclusive data from a Jupiter executive survey on IT infrastructure and services outsourcing, Jupitermedia analyst David Schatsky, in this 15-minute Jupiter Insight session, will present findings related to the attitudes and plans of IT managers towards outsourcing. The speaker will address the most commonly outsourced IT services in 2002 and how that is changing in 2003; why companies are choosing to outsource IT infrastructure services; and benefits of outsourcing from experienced firms, including money saved.
David Schatsky
Conference Co-Chairman, Vice President & Research Director, Jupiter Research
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| 9:00
am - 9:50 am |
MORNING KEYNOTE ADDRESS
Infrastructure and Application Management: Looking Ahead |
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Organizations continue to invest in the ever-changing world of infrastructure and applications management (IAM). The management of systems, databases, storage, applications and the many other elements supported is getting more complex and moving to a process orientation. Many organizations are now attacking automation on many different levels, leveraging it to run more efficiently and save money. Learning the emerging technology and successful strategies are key to successfully supporting organizations IT assets. Additionally there are many changes in the works that will alter the shape of data centers in the future, and tie infrastructure architecture and IAM together. This session will lay out the current state, hot issues, and evolution ahead for management technology.
Corey Ferengul
Vice President, META Group
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| 10:00
am - 10:50 am |
GENERAL SESSION PANEL
Selective Outsourcing of IT Services
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Many large enterprises now see that selectively sourcing certain IT responsibilities to third parties is the only practical way to deliver on business objectives. Selective sourcing of IT infrastructure operations and management services has proven to be less risky and more successful than past all-or-nothing approaches. Still, business managers must clearly understand the potential and the pitfalls the selective sourcing entails. Come to this panel session to hear from the voices of experience about the dos and don’ts of selective sourcing.
Moderator:
David Schatsky
Conference Co-Chairman, Research Director and Senior Analyst, Jupiter Research
Panelists:
Jeffery Carlson
Chief Operations Officer, G2, Inc
Hank Marquis
Vice President, Marketing, Opticom
Peter J. Weber
President and CEO, SevenSpace
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| 11:00
am - 11:50 am |
Lowering TCO and Optimizing Enterprise Infrastructure With Server and Storage Consolidation
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The advent of distributed computing services, the increasingly higher number of physical components involved with web infrastructure, databases and messaging applications have all created an insatiable demand for more and more storage capacity. Each time a server is added to an environment, you must also add additional storage, network and security requirements. Recently, an analyst group estimated that for each variant of an operating system the customer adds to their environment, they should expect a 25 percent decrease in the number of servers that can be effectively managed by a single system administrator.
Please join Sprint to learn how server and storage consolidation can reduce the number of devices and level of complexity of the management of your web infrastructure, can increase the efficiency, service levels, availability and utilization rates of your infrastructure and can significantly lower your TCO.
Kenneth D. Wyatt
Director of Marketing, Sprint Business
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| 11:00
am - 11:50 am |
Health Check: Is it Safe to Go Back Into the Managed Infrastructure Services Water?
(Track 3) |
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Growth in 2002 for Internet Infrastructure was a horrific 4% due to a host of issues such as world events, curtailed IT spending, as well as fear and loathing of the sector as a whole. However, considering the significant revenue decline for cable and wireless firms transpiring during 2002, it is actually amazing that the industry grew at all. This session will review a number of issues to assess the health of the industry and help IT managers and companies know when to hold 'em and when to fold 'em. Specifically, the session will address the reduction in data center supply, companies going out of business, recent and expected mergers, and changing demand requirements (financial and technical) of clients.
Andrew Schroepfer
President and Founder, Tier 1 Research
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| 11:00
am - 11:50 am |
Ensuring IT Service Delivery Requirements When Outsourcing Financial Services Networks (Track 2) |
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Cesar recently contributed to a major IT infrastructure outsourcing agreement with a large computer hardware, software and services provider. Cesar will discuss the strategies he uses to ensure that IT service delivery business requirements are met when outsourcing IT infrastructure that is used to deliver critical business financial services.
Cesar Vallejos
Vice President of Network Product Engineering for J.P. Morgan Chase & Co., Enterprise Technology Services organization
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| 12:00
pm - 1:00 pm |
Lunch Break
|
| 1:00 pm - 3:00 pm |
Sponsor Showcase on the Expo Floor, Refreshments Served
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| 3:00
pm - 3:50 pm |
EPA: Power Management Saves $10-$50 Per PC Annually
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Power management features - standard in most Windows operating systems -- reduce a computer’s electricity use by placing it in a low-power “sleep” mode when inactive. While these features have been available for years, ENERGY STAR, a program managed by the Environmental Protection Agency and the Department of Energy, estimates that 45 percent of the nation’s computers have yet to take advantage of any sleep features, costing businesses and organizations at least $900 million a year in wasted electricity -- $20 per PC annually, on average. Cisco took a few hours of IT staff time to put its monitors to sleep and saved over $1 million per year. This presentation will summarize the state of power management technology, describe how easy it is for organizations to activate sleep features, identify free network software, incentives, and other resources offered by the federal government, and review several practical case studies.
David Beavers
Senior Analyst, The Cadmus Group, Inc.
Thomas Bolioli
Independent Consultant, Terra Novum
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| 3:00
pm - 3:50 pm |
The Evolution from Managed Services to On-Demand, Utility Computing
(Track 2) |
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The market for managed services is the classic model of service providers managing customer infrastructures. However, looming on the horizon is an emerging model of provisioning these same services, though in the form of utility computing similar to electricity and power. While still in its nascent stage, utility computing is not only considered the next stage in the evolution of managed services, but will also dramatically impact relationships between suppliers and buyers. This session will provide a roadmap of how IDC believes the market for managed services will evolve toward provisioning of utilities, provide details on customer expectations, highlight the impact this emerging service will have on the current ecosystem of the IT and communications industries, and discuss leading services providers as well as potential winners in this emerging space.
David Tapper
Program Manager, IT Outsourcing and Utility Services Research Program, IDC
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| 4:00 pm - 5:00 pm |
Networking Reception on the Expo Floor |
