Event Hours: Conference Hours: April 15: 8am - 4pm April 16: 9am - 4pm Expo Hall Hours: April 15: 1pm - 5:00pm April 16: 12pm - 3:30pm Platinum Co-Sponsor: Gold Co-Sponsors: Analyst Co-Sponsor: Association Co-Sponsor: Event Public Relations: Hosted By:

Day 1 - TUESDAY, April 15, 2003
1:00 - 5:00	Expo Hours
7:30 - 5:00	Registration Open
8:00 - 8:45	Conference Breakfast Featuring:
8:45 - 9:00	Conference Welcome & Introduction Jupiter Insight: The Web Enterprise and Trends in IT Outsourcing
9:00 - 9:50	MORNING KEYNOTE ADDRESS Infrastructure and Application Management: Looking Ahead Corey Ferengul, Vice President, META Group
10:00 - 10:50	GENERAL SESSION PANEL Selective Sourcing of IT Services
11:00 - 11:50	Lowering TCO and Optimizing Enterprise Infrastructure With Server and Storage Consolidation Health Check: Is it Safe to Go Back Into the Managed Infrastructure Services Water? Ensuring IT Service Delivery Requirements When Outsourcing Financial Services Networks
12:00 - 1:00	Lunch Break
1:00 - 3:00	Sponsor Showcase on the Expo Floor, Refreshments Served
3:00 - 3:50	EPA: Power Management Saves $10-$50 Per PC Annually	The Evolution from Managed Services to On-Demand, Utility Computing
4:00 - 5:00	Networking Reception on the Expo Floor
Day 2 - WEDNESDAY, April 16, 2003
12:00 - 3:30	Expo Hours
7:30 - 4:00	Registration Open
9:00 - 9:50	Security Considerations When Outsourcing Infrastructure and Operations	Developing an E-Education Portal with a Dynamic J2EE Deployment Infrastructure
10:00 - 10:50	Best Practices for Buying and Managing IT Services E-Business in the On Demand Era AXA Financial’s Total Approach to e-Business Infrastructure Lifecycle Management
11:00 - 11:50	GENERAL SESSION PANEL Application Management Options and Trends
12:00	Expo Floor Opens
12:00 - 1:30	Lunch Break and Sponsor Showcase on the Expo Floor
1:30 - 2:20	A Business Case for Insourcing E-Mail Marketing and Customer Care	Software Requirements for a Reliable Web Services Architecture
2:30 - 3:20	Evaluating Internet Infrastructure and Management Providers: A Practitioner’s View Cost-Effective Web Content Management: Solving for the IT/Business Divide Cost Savings Strategies that Work Using Strategic Sourcing
3:30	Expo Floor Closes
3:30 - 4:00	Conference Chairman's Wrap-Up