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  The Official Event of the ITSMF USA
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September 15-20, 2003 • America's Center • St. Louis, MO

			
Event Hours:
Conference Hours:
September 15: 8am - 6pm
September 16: 8am - 6pm
September 17: 8am - 4:20pm
Expo Hall Hours:
September 15: 12pm - 6pm
September 16: 11am - 6pm
September 17: 11am - 2pm
Post-Conference Training Classes:
September 18 - 9am - 5pm
September 19 - 9am - 5pm
September 20 - 9am - 3pm
Premier Sponsor:
Microsoft
Platinum Plus Sponsors:
BMC
CA
Compuware
HP
Platinum Sponsor:
ITSMI
Gold Sponsors:
Centrata
Euclid
Logical
Unisys
Media Sponsors:

Event Public Relations:
Hosted By:

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Kevin L. McLaughlin
Service Manager of Global Directory Services
Procter & Gamble Co.

Kevin L. McLaughlin is service manager of Global Directory Services for Procter & Gamble Co. He has been an ITIL practitioner for the past four years. McLaughlin teaches graduate and undergraduate courses in computer science at Xavier University and The University of Cincinnati and has been a lead presenter at NASA and multiple Technology Conferences.


Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.


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