OblicoreTM GuaranteeTM is an industry-leading ITIL-compliant application that automates the continuous monitoring, management and reporting of service level agreements (SLAs), outsourcing contracts and formalized business processes. The application uniquely starts from the perspective of the business agreement by capturing its key objectives, business logic and non-performance penalties. It then gathers and correlates performance data from underlying IT and business systems to determine compliance and financial impact. The application provides executive, management and operational dashboards, reporting, analysis and alerts that provide real-time insight into service performance. Oblicore Guarantee increases customer satisfaction by preventing performance shortfalls and documenting proof of service. It lowers costs by reducing penalties, automating manual reporting, and helping companies adjust resources. It generates business for service providers by providing a competitive advantage over alternatives that do not provide real-time performance visibility to customers. Oblicore Guarantee is a web application that implements quickly for a rapid and compelling ROI.
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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