As a pioneer in the field of knowledge management, ServiceWare has a long established and proven set of best practices to ensure the success of your KM initiative. The ServiceWare Enterprise(tm) solution supports the ITIL framework, especially in the core processes of incident, problem and change management.
ServiceWare is a leading provider of knowledge-powered s support solutions designed to improve agent productivity and end-user satisfaction, while reducing operating costs. Powered by a patented, self-learning search technology, ServiceWare's enterprise and departmental solutions enable businesses to capture, share and access corporate knowledge to effectively answer inquiries through help desk and self-service interactions.
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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