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Simulation Sunday:
Sept. 26: 8am-5pm
Conference Hours:
Sept. 27: 8:45am-6:30pm
Sept. 28: 9am-6:30pm
Sept. 29: 9am-3:50pm
Registration Hours:
Sept. 26: 5pm-8pm
Sept. 27: 7am-6:30pm
Sept. 28: 8am-6:30pm
Sept. 29: 8am-3pm
Expo Hall Hours:
Sept. 27: 12pm-2:30pm
5:15pm-6:30pm
Sept. 28: 12pm-2:30pm
5:15pm-6:30pm
Sept. 29: 12pm-2pm
Post-Conference Training Classes:
Sept. 30: 8am-5pm
Oct. 1: 8am-5pm
Oct. 2: 8am-2pm
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Ken Wendle
President
itSMF USA
Ken Wendle, current President of the itSMF USA, is a recognized leader in the adoption of ITIL® and ITSM Best Practices in the U.S.A. He gained an extensive experience within IT organizations of various sizes and has been involved in and focused on the Help/Service Desk and IT Service Management field for close to 15 years.
He has earned the "Certificate in IT Infrastructure Management" (a.k.a., the ITIL® Master Certificate) is an HP Certified Consultant, is on the Help Desk Institute (HDI) Conference faculty member and also serves on their advisory board.
He is employed by Hewlett-Packard Company as a Lead ITSM Solution Architect focused on ITSM.
Ken has received numerous professional and personal honors and continues to speak internationally on the practical aspects of Service Management.
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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