The Official Event of the ITSMF USA
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September 19-23, 2005 • McCormick Place • Chicago, IL

			

Event Dates:
Conference Hours:
Sept. 19: 7:30am-7:00pm
Sept. 20: 7:30am-6:00pm
Sept. 21: 7:30am-1:30pm
Registration Hours:
Sept. 18: 3:00pm-7:00pm
Sept. 19: 7:00am-7:00pm
Sept. 20: 7:00am-6:00pm
Sept. 21: 7:00am-12:30pm
Expo Hall Hours:
Sept. 19: 12:00pm-4:00pm
              5:30pm-7:00pm
Sept. 20: 12:00pm-3:00pm
              4:30pm-6:00pm
Sept. 21: 10:00am-12:30pm
Post-Conference Training
September 21-23, 2005

Premier Sponsor:
Hewlett-Packard
Platinum Plus Sponsors:
Axios Systems
BMC
CA
IT Service Management Institute
Microsoft
Sun Microsystems
Platinum Sponsors:
IBM
Intuit
Mercury
NetIQ
Oblicore
Pink Elephant
SAS Institute Inc.
Executive Business Sponsor:
EDS
Gold Sponsors:
Accenture
CA
CCN
Covestic
Cybermation
Empirix
British Computer Society
Pepperweed
Peregrine Systems
TeamQuest
Media Sponsors:
ITSMWatch
internet.com
EarthWeb
Official News Distribution Service:
Business Wire VPO
Gary Glassman
Principal Consultant
Gefion, Inc.

Gary Glassman has more than a decade of experience leading organizational change and business process improvement efforts in both the public and private sectors. Mr. Glassman has consulted extensively with Fortune 1000 organizations in the implementation of an Information Technology Lifecycle Management approach, and in the application of IT Service Management best practices. Mr. Glassman holds a Master of Public Administration, and is certified at the Master's level in ITIL®. He is currently a Principal Consultant with Gefion, Inc.







Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.


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