The Official Event of the ITSMF USA
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September 19-23, 2005 • McCormick Place • Chicago, IL

			

Event Dates:
Conference Hours:
Sept. 19: 7:30am-7:00pm
Sept. 20: 7:30am-6:00pm
Sept. 21: 7:30am-1:30pm
Registration Hours:
Sept. 18: 3:00pm-7:00pm
Sept. 19: 7:00am-7:00pm
Sept. 20: 7:00am-6:00pm
Sept. 21: 7:00am-12:30pm
Expo Hall Hours:
Sept. 19: 12:00pm-4:00pm
              5:30pm-7:00pm
Sept. 20: 12:00pm-3:00pm
              4:30pm-6:00pm
Sept. 21: 10:00am-12:30pm
Post-Conference Training
September 21-23, 2005

Premier Sponsor:
Hewlett-Packard
Platinum Plus Sponsors:
Axios Systems
BMC
CA
IT Service Management Institute
Microsoft
Sun Microsystems
Platinum Sponsors:
IBM
Intuit
Mercury
NetIQ
Oblicore
Pink Elephant
SAS Institute Inc.
Executive Business Sponsor:
EDS
Gold Sponsors:
Accenture
CA
CCN
Covestic
Cybermation
Empirix
British Computer Society
Pepperweed
Peregrine Systems
TeamQuest
Media Sponsors:
ITSMWatch
internet.com
EarthWeb
Official News Distribution Service:
Business Wire VPO
Stephen P. Gorman
Principal Program Manager
Sprint

Stephen P. Gorman has spent more than 10 years involved in the development of business best practice in various industries. Prior to beginning his career in the telecommunications industry, he was heavily involved in the creation of manufacturing best practices, specifically the automation of manufacturing work orders and inventory controls. Additionally, Gorman has provided accounting and taxation best practices for small business, consulted on large scale procurement software deployments and has taught business courses at the university level. For the past 3 years he has worked at the enterprise level as a deployment lead and subject matter expert in the realm of Release Management. He was part of the team that has successfully integrated ITIL best practices to the Sprint IT shop and recently spoke at the North American software conference for Hewlett Packard on ITSM Release Management best practices (June, 2005). Mr. Gorman obtained ITIL certification in 2005.







Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.


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