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Conference Hours:
Sept. 19: 7:30am-7:00pm
Sept. 20: 7:30am-6:00pm
Sept. 21: 7:30am-1:30pm
Registration Hours:
Sept. 18: 3:00pm-7:00pm
Sept. 19: 7:00am-7:00pm
Sept. 20: 7:00am-6:00pm
Sept. 21: 7:00am-12:30pm
Expo Hall Hours:
Sept. 19: 12:00pm-4:00pm
5:30pm-7:00pm
Sept. 20: 12:00pm-3:00pm
4:30pm-6:00pm
Sept. 21: 10:00am-12:30pm
Post-Conference Training
September 21-23, 2005
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Lou Hunnebeck
ITSM Practice Director
CCN, Inc.
An IT Service Manager with over 20 years of experience in service industries, Ms. Hunnebeck is currently CCN Inc.'s ITSM Practice Director. Ms. Hunnebeck's passion for improving how we do what we do has led her to IT Service Management from a background of process consulting, training and CRM systems consulting. Ms. Hunnebeck has led global teams in best practice and methodology design and her theatre background makes her a dynamic speaker and instructor.
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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