The Official Event of the ITSMF USA
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September 19-23, 2005 • McCormick Place • Chicago, IL

			

Event Dates:
Conference Hours:
Sept. 19: 7:30am-7:00pm
Sept. 20: 7:30am-6:00pm
Sept. 21: 7:30am-1:30pm
Registration Hours:
Sept. 18: 3:00pm-7:00pm
Sept. 19: 7:00am-7:00pm
Sept. 20: 7:00am-6:00pm
Sept. 21: 7:00am-12:30pm
Expo Hall Hours:
Sept. 19: 12:00pm-4:00pm
              5:30pm-7:00pm
Sept. 20: 12:00pm-3:00pm
              4:30pm-6:00pm
Sept. 21: 10:00am-12:30pm
Post-Conference Training
September 21-23, 2005

Premier Sponsor:
Hewlett-Packard
Platinum Plus Sponsors:
Axios Systems
BMC
CA
IT Service Management Institute
Microsoft
Sun Microsystems
Platinum Sponsors:
IBM
Intuit
Mercury
NetIQ
Oblicore
Pink Elephant
SAS Institute Inc.
Executive Business Sponsor:
EDS
Gold Sponsors:
Accenture
CA
CCN
Covestic
Cybermation
Empirix
British Computer Society
Pepperweed
Peregrine Systems
TeamQuest
Media Sponsors:
ITSMWatch
internet.com
EarthWeb
Official News Distribution Service:
Business Wire VPO

Sharing, Learning, Growing - Measuring ITSM Excellence

The itSMF USA is very proud to announce their 5th Annual itSMF USA Conference & Expo. This year's Conference will be the Biggest and Best IT Service Management(ITSM) Conference ever leveraging the explosive growth of both the itSMF USA's membership and U.S. interest in ITIL.

Featuring Keynote Speakers:

John Heller
CIO
Caterpillar
 

Mike Rigodanzo
Senior VP
Technology Services
Hewlett-Packard Co.
 

Chip Bell
Founder
The Chip Bell Group
 

D. Michael Abrashoff
Fmr Commander
U.S.S. Benfold
Author of It's Your Ship
 

Ravi Nannapaneni
Manager
Strategic Programs
Intel

Whether new to ITIL or years into an ITSM program, the itSMF USA Conference and Expo is the Premier Conference for IT Professionals to learn best practices for improving the quality and reducing the costs of providing IT services.

Less Theory More Reality

Often referred to as the Practitioners Conference, you will hear IT professionals at all levels, from individual contributor to CIO, sharing real world experiences & results from their ITSM implementations.

Features of this Year's Conference include:

  • Conference Tracks Increased to 7 – More Topics & More Speakers!
  • More Advanced Sessions including New 2 Hour In Depth Sessions
  • Presentations Geared to provide Actionable Information you can use to Develop, Implement or Improve your ITSM Initiative
  • More Networking Opportunities including a Special itSMF USA Member Dinner Event on Tuesday
  • Presentations on many Hot Topics including BS15000, SOx, and the Upcoming ITIL v3
Produced by Jupitermedia, the itSMF USA Conference & Expo is the only vendor-neutral conference specifically designed to educate IT professionals on how standardized processes and best practices can increase the quality, efficiency and effectiveness of IT services while simultaneously reducing costs and risks.

The itSMF USA Conference & Expo comes but once a year – Don't Miss It!

Get on the List!


Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.




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