Event Dates: Conference Hours: Sept. 19: 7:30am-7:00pm Sept. 20: 7:30am-6:00pm Sept. 21: 7:30am-1:30pm Registration Hours: Sept. 18: 3:00pm-7:00pm Sept. 19: 7:00am-7:00pm Sept. 20: 7:00am-6:00pm Sept. 21: 7:00am-12:30pm Expo Hall Hours: Sept. 19: 12:00pm-4:00pm               5:30pm-7:00pm Sept. 20: 12:00pm-3:00pm               4:30pm-6:00pm Sept. 21: 10:00am-12:30pm Post-Conference Training September 21-23, 2005 Premier Sponsor: Platinum Plus Sponsors: Platinum Sponsors: Executive Business Sponsor: Gold Sponsors: Media Sponsors: Official News Distribution Service:

Larry Kaufman has 19 years of experience in information technology and process automation engineering. He has developed manufacturing processes for Fortune 500 consumer products and retail organizations. He has embraced the ITIL^® Framework and Service Management concepts and has vast experience with implementation of these concepts in global organizations.

Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.

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