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Conference Hours:
Sept. 19: 7:30am-7:00pm
Sept. 20: 7:30am-6:00pm
Sept. 21: 7:30am-1:30pm
Registration Hours:
Sept. 18: 3:00pm-7:00pm
Sept. 19: 7:00am-7:00pm
Sept. 20: 7:00am-6:00pm
Sept. 21: 7:00am-12:30pm
Expo Hall Hours:
Sept. 19: 12:00pm-4:00pm
5:30pm-7:00pm
Sept. 20: 12:00pm-3:00pm
4:30pm-6:00pm
Sept. 21: 10:00am-12:30pm
Post-Conference Training
September 21-23, 2005
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Ron Potter
Consultant
TeamQuest
Ron Potter has been involved in IT for 30 years, working in number of different industries including gaming, banking, IT services and healthcare. He has worked in various roles in computer operations, applications programming, systems programming, audit, performance management and capacity planning. Before retiring last year, he worked for a large healthcare company in a capacity and performance management role.
Potter was closely involved with a multi-year IT improvement initiative at the healthcare company that embraced the ITIL framework and associated best practices. Potter helped write the processes, select the tools and build the organizational structure for the new capacity management team. He established a predictive capacity modeling process working closely with business, application development and infrastructure teams. His team was charged with building capacity models for all business units for their mission critical applications. Business units viewed the modeling results as critical for them in making effective decisions regarding achievement of service levels for healthcare customers. He is currently working part-time spoiling grandchildren and, when not tackling that tough assignment, he is a TeamQuest consultant.
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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