The Official Event of the ITSMF USA
Get on the List!

September 19-23, 2005 • McCormick Place • Chicago, IL

			

Event Dates:
Conference Hours:
Sept. 19: 7:30am-7:00pm
Sept. 20: 7:30am-6:00pm
Sept. 21: 7:30am-1:30pm
Registration Hours:
Sept. 18: 3:00pm-7:00pm
Sept. 19: 7:00am-7:00pm
Sept. 20: 7:00am-6:00pm
Sept. 21: 7:00am-12:30pm
Expo Hall Hours:
Sept. 19: 12:00pm-4:00pm
              5:30pm-7:00pm
Sept. 20: 12:00pm-3:00pm
              4:30pm-6:00pm
Sept. 21: 10:00am-12:30pm
Post-Conference Training
September 21-23, 2005

Premier Sponsor:
Hewlett-Packard
Platinum Plus Sponsors:
Axios Systems
BMC
CA
IT Service Management Institute
Microsoft
Sun Microsystems
Platinum Sponsors:
IBM
Intuit
Mercury
NetIQ
Oblicore
Pink Elephant
SAS Institute Inc.
Executive Business Sponsor:
EDS
Gold Sponsors:
Accenture
CA
CCN
Covestic
Cybermation
Empirix
British Computer Society
Pepperweed
Peregrine Systems
TeamQuest
Media Sponsors:
ITSMWatch
internet.com
EarthWeb
Official News Distribution Service:
Business Wire VPO
Jim Roppa
Global IT Solutions Applications and Operations Department Manager
Caterpillar

As Applications & Operations manager for Global IT Solutions, Jim Roppa has responsibility for ensuring the application and information centers throughout the Caterpillar organization are up and running. He provides an enterprise perspective on the information requirements needed for Caterpillar's global value chain, as well as provides the challenging task of meeting IT enablement expectations for the enterprise.

His operation support extends all enterprise applications across Caterpillar's enterprise. This includes ensuring that the three major processing centers in Australia, Belgium and the U.S. provide connectivity to the more than 220 global dealers; 293 Caterpillar sites; 40,000 suppliers; and 200 parts / logistics sites across 193 countries on seven continents. IT Service management is the cornerstone of Jim's organization for assessing both the effectiveness and efficiencies of the operation's performance, compliance and cost.

Jim has held numerous leadership positions during his 35+ years with Caterpillar. They include Dealer Channel Systems Director, Service Support Manager, Procurement, Supply Chain Integration Manager, and IT Consultant for Canada, Central and South America.

Jim holds a bachelor's degree in business administration from Carthage College, Kenosha Wisconsin, and a master's degree in business administration from the University of Illinois at Champaign. He also completed Caterpillar's Advanced Management Program.







Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.


internet.comearthweb.comDevx.commediabistro.comGraphics.com

Search:

Jupitermedia Corporation has two divisions: Jupiterimages and JupiterOnlineMedia

Jupitermedia Corporate Info

Legal Notices, Licensing, Reprints, Permissions, Privacy Policy.
Advertise | Newsletters | Tech Jobs | Shopping | E-mail Offers

Whitepapers and eBooks

Symantec Whitepaper: Converging System and Data Protection for Complete Disaster Recovery
Intel Whitepaper: Comparing Two- and Four-Socket Platforms for Server Virtualization
IBM Solutions Brief: Go Green With IBM System xTM And Intel
HP eBook: Simplifying SQL Server Management
IBM Contest: Are You the Next Superstar? Join the "Search for the XML Superstar" Contest to Find Out
Intel PDF: Quad-Core Impacts More Than the Data Center
Intel PDF: Virtualization Delivers Data Center Efficiency
Go Parallel Article: PDC 2008 in Review
Avaya Article: Communication-Enabled Mashups: Empowering Both Business Owners and IT
Intel Whitepaper: Building a Real-World Model to Assess Virtualization Platforms
PDF: Intel Centrino Duo Processor Technology with Intel Core2 Duo Processor
Microsoft Article: Build and Run Virtual Machines with Hyper-V Server 2008
  Go Parallel Article: Q&A with a TBB Junkie
IBM Whitepaper: Innovative Collaboration to Advance Your Business
Internet.com eBook: Real Life Rails
IBM eBook: The Pros and Cons of Outsourcing
Internet.com eBook: Best Practices for Developing a Web Site
IBM CXO Whitepaper: The 2008 Global CEO Study "The Enterprise of the Future"
Avaya Article: Call Control XML in Action - A CCXML Auto Attendant
IBM CXO Whitepaper: Unlocking the DNA of the Adaptable Workforce--The Global Human Capital Study 2008
Adobe Acrobat Connect Pro: Web Conferencing and eLearning Whitepapers
Symantec Whitepaper: Comprehensive Backup and Recovery of VMware Virtual Infrastructure
MORE WHITEPAPERS, EBOOKS, AND ARTICLES