Tivoli software from IBM supports IBM's Information Technology Service Management (ITSM) modular approach by helping small, medium and enterprise sized businesses transition to a service management model for more efficient and effective service delivery in a dynamically changing business environment, where competitiveness requires flexibility, reduced costs, and adherence to compliance regulations. The Tivoli portfolio consists of an open standards based service management platform, process managers, management products, and best practices services. Leverage your existing investments with ITSM and the Tivoli portfolio for your industry, backed by world-class IBM service, support, and research as well as an active ecosystem of business partners.
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