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  A Framework for Achieving Operational Excellence in Government Information Technology
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February 2-4, 2004 • JW Marriott Hotel Pennsylvania Avenue • Washington, DC

			
Event Hours:
Pre-Conf. Day: ITSM - What is it?
February 2: 10:00am - 6:30pm
Conference Hours:
February 3: 8:45am - 6:00pm
February 4: 7:30am - 4:20pm
Expo Hall Hours:
February 3: 11:00am-6:00pm
February 4: 10:00am-1:00pm
Registration Hours:
February 2: 7:00am - 6:30pm
February 3: 7:00am - 6:00pm
February 4: 7:00am - 3:30pm
Premier Sponsor:
Microsoft
Platinum Sponsor:
Compuware
Gold Sponsors:
General Dynamics
Mercury Interactive
Opticom
Peregrine
Media Sponsors:
Government Tech. Magazine
InfoWorld
ITSMWatch
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Vance Hitch
Chief Information Officer, Department of Justice
Cyber Security & Privacy Chair, CIO Council

Vance Hitch serves as the Chief Information Officer of the Department of Justice. He is responsible for leading and implementing the effective and efficient acquisition and management of information technology across the Department. He manages the Department’s $1.7 billion information technology program, overseeing management, acquisition, and integration of the Department’s information resources. His oversight includes strategic planning, policy, capital planning, systems development, telecommunications, information security data management, enterprise architecture, e-government, and user computing.

Prior to coming to the Department of Justice, Hitch was a Senior Partner with Accenture. He has 28 years of experience in leading government organizations successfully through major change initiatives. His recent projects at Accenture included the development of the IT Strategic Plan for the State of Maryland and a comprehensive re-engineering and automation of the City of Philadelphia’s Records Department. Other government organizations that Hitch has worked with include the Department of State, the National Security Agency, the Central Intelligence Agency, the Department of Defense, the Department of Justice, and multiple state and local governments.

Hitch earned a Masters of Systems Management from George Washington University in 1973 and a Bachelor of Science in Physics from Muhlenberg College in 1967. He served in the United States Navy from 1969-1973, attaining the rank of lieutenant.


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