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  A Framework for Achieving Operational Excellence in Government Information Technology
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February 2-4, 2004 • JW Marriott Hotel Pennsylvania Avenue • Washington, DC

			
Event Hours:
Pre-Conf. Day: ITSM - What is it?
February 2: 10:00am - 6:30pm
Conference Hours:
February 3: 8:45am - 6:00pm
February 4: 7:30am - 4:20pm
Expo Hall Hours:
February 3: 11:00am-6:00pm
February 4: 10:00am-1:00pm
Registration Hours:
February 2: 7:00am - 6:30pm
February 3: 7:00am - 6:00pm
February 4: 7:00am - 3:30pm
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Microsoft
Platinum Sponsor:
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Gold Sponsors:
General Dynamics
Mercury Interactive
Opticom
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Media Sponsors:
Government Tech. Magazine
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ITSMWatch
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Lieutenant Colonel Karlton D. Johnson
Commander, PACAF Computer Systems Squadron
Hickam Air Force Base, HI

Lieutenant Colonel Karlton D. Johnson is the Commander of the PACAF Computer Systems Squadron, Hickam Air Force Base, Hawaii. He commands 164 communications scientists, communications specialists, staff and 206 contractors that provide command, control, communications, computer and intelligence systems support to the warfighting missions of the United States Pacific Command, and Headquarters Pacific Air Forces.

Lieutenant Colonel Johnson was commissioned through the Air Force Reserve Officer Training Program in 1988 after graduating from West Virginia University with a Bachelors of Science in Information Systems Management. He is married to the former Chi McIntyre of Menomonie, Wisconsin.








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