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  A Framework for Achieving Operational Excellence in Government Information Technology
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February 2-4, 2004 • JW Marriott Hotel Pennsylvania Avenue • Washington, DC
Event Hours:
Pre-Conf. Day: ITSM - What is it?
February 2: 10:00am - 6:30pm
Conference Hours:
February 3: 8:45am - 6:00pm
February 4: 7:30am - 4:20pm
Expo Hall Hours:
February 3: 11:00am-6:00pm
February 4: 10:00am-1:00pm
Registration Hours:
February 2: 7:00am - 6:30pm
February 3: 7:00am - 6:00pm
February 4: 7:00am - 3:30pm
Premier Sponsor:
Microsoft
Platinum Sponsor:
Compuware
Gold Sponsors:
General Dynamics
Mercury Interactive
Opticom
Peregrine
Media Sponsors:
Government Tech. Magazine
InfoWorld
ITSMWatch
Event Public Relations:
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John Keane
CIO
MELE Associates, Inc.

John Keane is chief information officer of MELE Associates, Inc. He previously served as Department of Defense program manager for development and implementation of the Technical Architecture Framework for Information Management (TAFIM).






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Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

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Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

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