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  A Framework for Achieving Operational Excellence in Government Information Technology
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February 2-4, 2004 • JW Marriott Hotel Pennsylvania Avenue • Washington, DC

			
Event Hours:
Pre-Conf. Day: ITSM - What is it?
February 2: 10:00am - 6:30pm
Conference Hours:
February 3: 8:45am - 6:00pm
February 4: 7:30am - 4:20pm
Expo Hall Hours:
February 3: 11:00am-6:00pm
February 4: 10:00am-1:00pm
Registration Hours:
February 2: 7:00am - 6:30pm
February 3: 7:00am - 6:00pm
February 4: 7:00am - 3:30pm
Premier Sponsor:
Microsoft
Platinum Sponsor:
Compuware
Gold Sponsors:
General Dynamics
Mercury Interactive
Opticom
Peregrine
Media Sponsors:
Government Tech. Magazine
InfoWorld
ITSMWatch
Event Public Relations:
Hosted By:

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Mercury Interactive, the global leader in Business Technology Optimization (BTO), is committed to helping customers optimize the business value of information technology (IT). Founded in 1989, Mercury Interactive conducts business in more than 35 countries and is one of the fastest growing enterprise software companies today. Mercury Interactive provides software and services that enable companies to govern the priorities, people, and practices of IT; deliver and manage enterprise applications; and integrate IT strategy and execution.

More than 30,000 customers worldwide rely on Mercury BTO offerings for IT governance, application delivery, and application management to improve quality and performance, manage risks and compliance, and control costs. Mercury BTO offerings are complemented by technologies and services from our global business partners.

Mercury Optimization Centers enable companies to implement BTO within key functional areas of IT, as well as scale into an enterprisewide BTO approach over time. Each Optimization Center includes an integrated set of Mercury software products; shares a common enterprise foundation; and delivers a business view through a real-time dashboard. Mercury Optimization Centers help align key IT activities with business goals; leverage best practices and processes across functional IT teams; and leverage a phased, modular implementation approach to exploit rapid return on investment.






Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.


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