About Remedy Remedy, a BMC Software company, provides Service Management software that enables organizations to automate and manage internal and external service and support processes. The Company's out-of-the-box, best practice applications help customers align service and support with business objectives. These applications - including Remedy Help Desk, Remedy Asset Management, Remedy Change Management, Remedy Service Level Agreements, and Remedy Customer Support - improve service quality, control assets and change, and reduce costs. All Remedy applications are built on the company's highly flexible Action Request System development platform, allowing customers to easily adapt Remedy solutions to meet unique and changing requirements.

More than 7,000 Remedy customers worldwide employ solutions developed throughout the company's 13 years of product evolution and investment. Federal IT professionals can find additional company and product information at www.remedy.com/gov.