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ITIL and IT Service Management Training Sessions
Wednesday, September 25 - Friday, September 27, 2002 In addition to the International IT Service Management Summit - Conference & Expo that is to be held on September 23-25, the organizers of the International IT Service Management Summit have arranged for 2-1/2 days of ITIL and service management training to supplement the conference. These training sessions are open to both conference attendees and non-attendees. Please visit the conference web site at www.itsmfevent.com for complete session descriptions, session fees, presenter information, and to register.  | Applying Six-Sigma Methods to Achieve IT Service Excellence Presenter: Ian Clayton, ITSMI 1 Day Session • Thur., Sept. 26 • 9:00am-5:00pm Session Fee $595 • Limited to 24 attendees | | Assessing Your Capability to Provide Quality, Affordable IT Services Presenter: Ian Clayton, ITSMI 1 Day Session • Thur., Sept. 27 • 9:00am-5:00pm Session Fee $595 • Limited to 24 attendees |  | Implementing ITIL Service Management Presenter: Jeroen Bom, Quint Wellington Redwood Academy 2-1/2 Day Session • Wed., Sept. 25 • 1:00pm-5:00pm Thurs., Sept. 26 & Fri., Sept. 27 • 9:00am-5:00pm Session Fee $925 • Limited to 16 attendees | | | ITIL IT Service Management Essentials Plus Exam Presenter: Aaron Wolfe, Pink Elephant 2-1/2 Day Session • Wed., Sept. 25 • 1:00pm-5:00pm Thurs., Sept. 26 & Fri., Sept. 27 • 9:00am-5:00pm Session Fee $925 • Limited to 16 attendees |  | ITIL Foundation Course, ISEB Curriculum Presenter: David Cannon, ManageOne 2-1/2 Day Session • Wed., Sept. 25 • 1:00pm-5:00pm Thurs., Sept. 26 & Fri., Sept. 27 • 9:00am-5:00pm Session Fee $925 • Limited to 20 attendees | | ITSM & DRII: Leveraging Best Practices to Build a Business-Driven Disaster Recovery Plan Presenter: Christopher Pizzano, ITSMI 1/2 Day Session • Wed., Sept. 25 • 1:00pm-5:00pm Session Fee $135 • Limited to 24 attendees | | Microsoft Operations Framework (MOF) Essentials Presenter: Paul Wilmot, ManageOne 2 Day Session • Thurs., Sept. 26 & Fri., Sept. 27 • 9:00am-5:00pm Session Fee $925 • Limited to 16 attendees |
Please visit the conference web site at www.itsmfevent.com for complete session descriptions, session fees, presenter information, and to register. back to top |
