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Delivering Service Management Excellence with Standardized
Processes and Best Practices
September 23-27* • Boston Park Plaza Boston, MA
*Note: training sessions will be held September 25-27

 

Hosted by:Produced by:

 
Premier Co-Sponsor:Association Co-Sponsor:

Home | Register Now | Program | Accommodations | Sponsorship & Exhibitor Info |
Conference at a Glance | Agenda 9-23 | Agenda 9-24| Agenda 9-25|
Training Sessions|
Co-Sponsor & Exhibitors | Press Releases| Call for Papers| Conference Brochure| Other Events


Dr. Thomas J. Buckholtz
Business and Executive Coach

Dr. Thomas J. Buckholtz is a business and executive coach. Previously, as a Commissioner in the General Services Administration, he served as co-chief information officer for the federal government’s Executive Branch, led a $1 billion business unit, and served as GSA’s CIO. Earlier, he catalyzed $100 million in recurring annual information-technology-based benefits throughout Pacific Gas and Electric Company. He is the author of Information Proficiency: Your Key to the Information Age.


Home | Register Now | Program | Accommodations | Sponsorship & Exhibitor Info |
Conference at a Glance | Agenda 9-23 | Agenda 9-24| Agenda 9-25|
Training Sessions|
Co-Sponsor & Exhibitors | Press Releases| Call for Papers| Conference Brochure| Other Events


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