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Ian Clayton
itSMF Board of Directors
President
IT Service Management Institute Ian Clayton has nearly 30 years of IT experience spanning a wide variety of technical and management responsibilities, IT infrastructures, organizational cultures, and national boundaries, working for European and American banking IT organizations, and as chief designer of automated data center management systems and project manager for data center health check and conversions. He specializes in the management of IT as a business and is one of pioneers of a service-based approach to the automated operations of data centers, designing custom software and managing successful implementations at some of the world’s largest sites. Ian holds the ITIL Service manager certificate, with distinction, and is an accredited instructor in ITIL best practices.
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