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Kathy McIntyre
SMP Component Steward
State Farm A State Farm employee since 1989, Kathy McIntyre currently provides strategic leadership for the Service Management processes used throughout State Farm’s IT Development and Support organization. She is also sponsoring a project to revise currently used processes; implement additional processes with a CMDB, and merge them with a Service Management Tool Suite. Kathy holds the ITIL Foundation Certification in IT Service Management.
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Training Sessions|
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