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Delivering Service Management Excellence with Standardized
Processes and Best Practices
September 23-27* • Boston Park Plaza Boston, MA
*Note: training sessions will be held September 25-27

 

Hosted by:Produced by:

 
Premier Co-Sponsor:Association Co-Sponsor:

Home | Register Now | Program | Accommodations | Sponsorship & Exhibitor Info |
Conference at a Glance | Agenda 9-23 | Agenda 9-24| Agenda 9-25|
Training Sessions|
Co-Sponsor & Exhibitors | Press Releases| Call for Papers| Conference Brochure| Other Events


David Pultorak
Principal Consultant
Pultorak & Associates

Pultorak and Associates is a professional services firm based in suburban Philadelphia, that provides education and strategic consulting services to U.S-based clients implementing the IT Infrastructure Library (ITIL) and Microsoft Operations Framework (MOF.) David has contributed to both ITIL and MOF, and has put both into practice-ITIL since 1997, and MOF since its inception. A passionate speaker on IT service management, David can be found speaking at national and regional itSMF, SIM, AFCOM, HDI, and AITP events. David’s most recent publication is a chapter in the "World Class IT Service Management Guide" (Addison-Wesley 2002.)


Home | Register Now | Program | Accommodations | Sponsorship & Exhibitor Info |
Conference at a Glance | Agenda 9-23 | Agenda 9-24| Agenda 9-25|
Training Sessions|
Co-Sponsor & Exhibitors | Press Releases| Call for Papers| Conference Brochure| Other Events


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