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Delivering Service Management Excellence with Standardized
Processes and Best Practices
September 23-27* • Boston Park Plaza Boston, MA
*Note: training sessions will be held September 25-27

 

Hosted by:Produced by:

 
Premier Co-Sponsor:Association Co-Sponsor:

Home | Register Now | Program | Accommodations | Sponsorship & Exhibitor Info |
Conference at a Glance | Agenda 9-23 | Agenda 9-24| Agenda 9-25|
Training Sessions|
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Dr. D. Akira Robinson
Computer Scientist
Department of the Navy

Dr. D. Akira Robinson is a computer scientist with the Department of the Navy. Dr. Robinson has several years of IT Operations consulting experience in the Federal and Commercial sectors. He has taught College of Business and Business Statistics at a number of Universities. He was a Graduate Research Intern for Demographic Simulation and did his dissertation on A.I.


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Conference at a Glance | Agenda 9-23 | Agenda 9-24| Agenda 9-25|
Training Sessions|
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