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  The Official Event of the ITSMF USA
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September 27-October 2, 2004 • Long Beach Convention Center • Long Beach, CA

			

Event Hours:
Simulation Sunday:
Sept. 26: 8am-5pm
Conference Hours:
Sept. 27: 8:45am-6:30pm
Sept. 28: 9am-6:30pm
Sept. 29: 9am-3:50pm
Registration Hours:
Sept. 26: 5pm-8pm
Sept. 27: 7am-6:30pm
Sept. 28: 8am-6:30pm
Sept. 29: 8am-3pm
Expo Hall Hours:
Sept. 27: 12pm-2:30pm
              5:15pm-6:30pm
Sept. 28: 12pm-2:30pm
              5:15pm-6:30pm
Sept. 29: 12pm-2pm
Post-Conference Training Classes:
Sept. 30: 8am-5pm
Oct. 1: 8am-5pm
Oct. 2: 8am-2pm
Premier Sponsor:
Microsoft
Platinum Plus Sponsors:
Axios
BMC
Computer Associates
Compuware
Hewlett-Packard
ITSMI
Gold Sponsors:
Cendura
Concord Communications
FrontRange Solutions
IBM
Interlink Software
Logicalis
mValent
Opticom
Pepperweed
Pink Elephant
Relicore
Serena
Email Center Gold Sponsor:
Sun Microsystems
Media Sponsors:
ITSMWatch
internet.com
EarthWeb
Official News Distribution Service:
Business Wire VPO
American ITIL Logo

American ITIL®
The most cost-effective provider of ITIL training and certification for early and intermediate ITIL®adopters.
Guaranteed!

To challenge even the most energetic learners our classes provide a dynamic mix of discussion, team exercises and individual learning tasks along with expert instruction. We are comprised of a team of veteran professionals with a unique blend of IT and services background and passion for pursuit of best practice excellence. All American ITIL® trainers have a minimum 15 years experience in the real world of IT services, consulting and training know-how and are fully ITIL® Service Manager Masters trained and tested. Our team of resources is strategically located to bring a regional presence (and lower cost of delivery) to our clients in key geographic centers. And we follow-up to insure your learning results in success back at the work place. Satisfied clients include LucasFilms, Charles Schwab, Oppenheimer Funds, Intel, UC Berkeley, Front Range, EDFUND and many others.
For more information, call (916) 608-0855 or visit www.americanitil.com.


Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.


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