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  The Official Event of the ITSMF USA
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September 27-October 2, 2004 • Long Beach Convention Center • Long Beach, CA

			

Event Hours:
Simulation Sunday:
Sept. 26: 8am-5pm
Conference Hours:
Sept. 27: 8:45am-6:30pm
Sept. 28: 9am-6:30pm
Sept. 29: 9am-3:50pm
Registration Hours:
Sept. 26: 5pm-8pm
Sept. 27: 7am-6:30pm
Sept. 28: 8am-6:30pm
Sept. 29: 8am-3pm
Expo Hall Hours:
Sept. 27: 12pm-2:30pm
              5:15pm-6:30pm
Sept. 28: 12pm-2:30pm
              5:15pm-6:30pm
Sept. 29: 12pm-2pm
Post-Conference Training Classes:
Sept. 30: 8am-5pm
Oct. 1: 8am-5pm
Oct. 2: 8am-2pm
Premier Sponsor:
Microsoft
Platinum Plus Sponsors:
Axios
BMC
Computer Associates
Compuware
Hewlett-Packard
ITSMI
Gold Sponsors:
Cendura
Concord Communications
FrontRange Solutions
IBM
Interlink Software
Logicalis
mValent
Opticom
Pepperweed
Pink Elephant
Relicore
Serena
Email Center Gold Sponsor:
Sun Microsystems
Media Sponsors:
ITSMWatch
internet.com
EarthWeb
Official News Distribution Service:
Business Wire VPO
FrontRange Logo

About FrontRange Solutions

FrontRange Solutions USA Inc. is a leading international provider of Service Management and CRM solutions that have been used by more than 130,000 companies and over 1.5 million users worldwide to automate and manage IT projects and customer-facing initiatives.

A leader in consolidated sales and service solution suites, FrontRange established its reputation with the award-winning GoldMine® family of solutions for business relationship management, team-based contact management and sales forces automation; and with HEAT® solutions for complete service management including Help Desk, Knowledge Management, Asset Management and Service Level Management.

FrontRange's expanded family of solutions include: IT Service Management (including HEAT®), Infrastructure Management, Contact Center Management, Customer Service, and Sales, Marketing & Relationship Management (including GoldMine®). FrontRange products are designed specifically for small- to mid-sized enterprises and distributed enterprises. Customers represent over 50% of the Fortune 500 and over 75% of the FTSE 100. More than 80 diverse industries use FrontRange products, including Coca-Cola, Shell Oil, Prudential Securities, Électricité de France, Mack Trucks, and Turner News Network.

For more information, call (800) 776-7889 or visit www.frontrange.com.


Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.


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