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Simulation Sunday:
Sept. 26: 8am-5pm
Conference Hours:
Sept. 27: 8:45am-6:30pm
Sept. 28: 9am-6:30pm
Sept. 29: 9am-3:50pm
Registration Hours:
Sept. 26: 5pm-8pm
Sept. 27: 7am-6:30pm
Sept. 28: 8am-6:30pm
Sept. 29: 8am-3pm
Expo Hall Hours:
Sept. 27: 12pm-2:30pm
5:15pm-6:30pm
Sept. 28: 12pm-2:30pm
5:15pm-6:30pm
Sept. 29: 12pm-2pm
Post-Conference Training Classes:
Sept. 30: 8am-5pm
Oct. 1: 8am-5pm
Oct. 2: 8am-2pm
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ITSM: Beyond the Foundation, Building the Future
Ron Nelson
ITSMF USA 2004 Fall Conference Chairman
Featuring Keynote Speakers:
The itSMF USA, in their commitment to assisting business and technical managers to achieve IT service management excellence, is pleased to announce their 4th Annual itSMF USA Conference & Expo 2004.
Produced by Jupitermedia, the itSMF USA Conference & Expo 2004 is the only vendor-neutral conference specifically designed to educate management level attendees on how standardized processes and best practices can be systematically applied across the entire range of IT service support and service delivery functions. These include assisting end-users, root cause resolution, managing hardware and software infrastructure, managing changes (planned and unplanned), and effectively managing IT costs.
Join us in September in Long Beach!
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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