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Simulation Sunday:
Sept. 26: 8am-5pm
Conference Hours:
Sept. 27: 8:45am-6:30pm
Sept. 28: 9am-6:30pm
Sept. 29: 9am-3:50pm
Registration Hours:
Sept. 26: 5pm-8pm
Sept. 27: 7am-6:30pm
Sept. 28: 8am-6:30pm
Sept. 29: 8am-3pm
Expo Hall Hours:
Sept. 27: 12pm-2:30pm
5:15pm-6:30pm
Sept. 28: 12pm-2:30pm
5:15pm-6:30pm
Sept. 29: 12pm-2pm
Post-Conference Training Classes:
Sept. 30: 8am-5pm
Oct. 1: 8am-5pm
Oct. 2: 8am-2pm
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Ron Muns
CEO and Founder
Help Desk Institute
Ron Muns, founder and CEO of Help Desk Institute, is an international leader in help desks/customer support industry and is frequently quoted on key issues and concerns for the support industry. He is credited with having a significant global impact on the professionalism of the help desk/customer services industry. In addition to leading HDI, Ron publishes the often read and quoted Muns Report, a bi-weekly ezine of current thoughts for the support industry.
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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