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  The Official Event of the ITSMF USA
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September 27-October 2, 2004 • Long Beach Convention Center • Long Beach, CA

Event Hours:
Simulation Sunday:
Sept. 26: 8am-5pm
Conference Hours:
Sept. 27: 8:45am-6:30pm
Sept. 28: 9am-6:30pm
Sept. 29: 9am-3:50pm
Registration Hours:
Sept. 26: 5pm-8pm
Sept. 27: 7am-6:30pm
Sept. 28: 8am-6:30pm
Sept. 29: 8am-3pm
Expo Hall Hours:
Sept. 27: 12pm-2:30pm
              5:15pm-6:30pm
Sept. 28: 12pm-2:30pm
              5:15pm-6:30pm
Sept. 29: 12pm-2pm
Post-Conference Training Classes:
Sept. 30: 8am-5pm
Oct. 1: 8am-5pm
Oct. 2: 8am-2pm
Premier Sponsor:
Microsoft
Platinum Plus Sponsors:
Axios
BMC
Computer Associates
Compuware
Hewlett-Packard
ITSMI
Gold Sponsors:
Cendura
Concord Communications
FrontRange Solutions
IBM
Interlink Software
Logicalis
mValent
Opticom
Pepperweed
Pink Elephant
Relicore
Serena
Email Center Gold Sponsor:
Sun Microsystems
Media Sponsors:
ITSMWatch
internet.com
EarthWeb
Official News Distribution Service:
Business Wire VPO
Pink Elephant Logo

Pink Elephant is the world’s leading IT service management education and consulting provider. Headquartered in Toronto, Canada, with operations in the USA, EMEA, and throughout the Asia Pacific region, the Company works with an extensive array of clients, both public and private, to improve the quality of IT services through the application of established best practices, including ITIL. Main services include education, conferences, consulting and outsourcing. Visit www.pinkelephant.com for more details.



Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:

Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995

Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917

Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.

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