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Simulation Sunday:
Sept. 26: 8am-5pm
Conference Hours:
Sept. 27: 8:45am-6:30pm
Sept. 28: 9am-6:30pm
Sept. 29: 9am-3:50pm
Registration Hours:
Sept. 26: 5pm-8pm
Sept. 27: 7am-6:30pm
Sept. 28: 8am-6:30pm
Sept. 29: 8am-3pm
Expo Hall Hours:
Sept. 27: 12pm-2:30pm
5:15pm-6:30pm
Sept. 28: 12pm-2:30pm
5:15pm-6:30pm
Sept. 29: 12pm-2pm
Post-Conference Training Classes:
Sept. 30: 8am-5pm
Oct. 1: 8am-5pm
Oct. 2: 8am-2pm
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David Ratcliffe
President, CEO
Pink Elephant International
David Ratcliffe is the President and CEO of Pink Elephant International, a global IT Service Management company - headquartered near Toronto, Canada.
With over 25 years of IT experience, David is one of the world's leading authorities in the area of IT Service Management. Often described as North America's #1 ITIL guru, he delivered the very first public ITIL certification class on this continent in the mid-90s. Since then he has steered the Pink Elephant organization into position as the world's biggest and most successful education, consulting & managed services organization dedicated to promoting & demonstrating IT management best practices. David has been a regular presenter at conferences and user groups throughout the Americas, Europe, the Middle East, Australia/New Zealand and Asia. In the process he consistently receives excellent feedback with audiences typically commenting on his insightful and practical solutions to real life issues. His "attention grabbing" presentation style incorporates passion, interactivity, entertainment and plenty of "free stuff" from his loot bag! As a result, you're sure to find his sessions a worthwhile and rewarding experience.
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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