Serena Software, Inc. is solely focused on solving process management challenges in IT services and development environments. Today Serena's products are in use at over 15,000 customer sites around the globe.
The success of any Service Management implementation is mature, streamlined processes and process enforcement. Serena® TeamTrack® is a Web-architected, secure and highly configurable process management tool that empowers service managers to improve communication and processes between all stakeholders in their environment. Managing your incident life cycle between support and application development is critical. Serena's TeamTrack makes it simple and quick - with rules-based, role-based access to information from any Web browser, anywhere, any time. Designed specifically to manage processes and information flow within departments, between departments, and between organizations, TeamTrack provides accountability, auditability, and predictability. Full integration with our change management tools increases your ability to ensure the success of development, testing, and support of quality applications and solutions.
Sponsorship/Exhibitor Inquiries: To learn about the integrated marketing sponsorship and exhibitor programs available, please contact:
Companies Beginning with A-M
Elaine Mershon, Director of Sales, emershon@jupitermedia.com, (508) 533-4995
Companies Beginning with N-Z
Peter Westerholm, Account Executive, pwesterholm@jupitermedia.com, (203) 662-2917
Registration questions please contact our Registration Department at registration@jupitermedia.com or 203-662-2857.
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