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 The Only Event for VoiceXML Technology and Business
Get on the List!

 September 26-27, 2002 • Omni Parker House • Boston, MA

Hosted By:
internet.com

voiceXMLplanet.com
Premier Business Sponsor:
IBM
CONFERENCE AT A GLANCE
Day 1: Thursday September 26, 2002
08:00–09:00 Registration
09:00–10:00 Keynote I: The Road Ahead
10:00–10:15 Break
Technical Track
Business Track
10:15–11:15 Speech Technology Core Concepts
VoiceXML For Managers (Part I)
11:15–12:15 VoiceXML Technical Overview
VoiceXML For Managers (Part II)
12:15–1:30 Lunch Break
1:30–2:30 Introduction To SALT
Evaluating Business Benefits Of VoiceXML
2:30–3:30 Integrating Call Centers With VoiceXML Applications: CCXML
Opportunities For VoiceXML: Market Trends & Analysis
3:30–3:45 Break
3:45–4:45 VoiceXML And Multimodal Development
Challenges For Mainstream Adoption Of VoiceXML
4:45–6:00 Development Tools For Building VoiceXML Applications
Selecting A VoiceXML Platform
 
Day 2: Friday September 27, 2002
08:00–09:00 Registration
09:00–10:00 Keynote II: The Big Picture: Looking At The Future Of Voice
10:00–10:15 Break
VUI & Best Practices Track
Real World VXML Track
10:15–11:15 Writing For The Ear
SIs And VXML Service Providers - A Beautiful Marriage In Serving Vertical Markets
11:15–12:15 VUI Design Best Practices
Enabling Speech For Transportation
12:15–1:30 Lunch Break
1:30–2:30 Developing Better Grammars
VoiceXML Live! Demo Hour
2:30–3:30 Effective Dialog Design
Case Study: Answering The Call For Radio Stations
3:30–4:30 Best Practices In Integrating VoiceXML Applications With VoIP Networks
Lessons Learned From Your First VoiceXML Project


For information or complete details on exhibiting or any sponsorship opportunity, please contact Alan McIntosh at vxml@jupitermedia.com or (203) 662-2915.

Registration questions please contact our Registration Department at registration@jupitermedia.com or (203) 662-2857.


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