VoiceXML Planet Conference & Expo - September 26-27, 2002

The Only Event for VoiceXML Technology and Business

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September 26-27, 2002 • Omni Parker House • Boston, MA


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CONFERENCE AT A GLANCE
Day 1: Thursday September 26, 2002
08:00–09:00	Registration
09:00–10:00	Keynote I: The Road Ahead
10:00–10:15	Break
	Technical Track	Business Track
10:15–11:15	Speech Technology Core Concepts	VoiceXML For Managers (Part I)
11:15–12:15	VoiceXML Technical Overview	VoiceXML For Managers (Part II)
12:15–1:30	Lunch Break
1:30–2:30	Introduction To SALT	Evaluating Business Benefits Of VoiceXML
2:30–3:30	Integrating Call Centers With VoiceXML Applications: CCXML	Opportunities For VoiceXML: Market Trends & Analysis
3:30–3:45	Break
3:45–4:45	VoiceXML And Multimodal Development	Challenges For Mainstream Adoption Of VoiceXML
4:45–6:00	Development Tools For Building VoiceXML Applications	Selecting A VoiceXML Platform

Day 2: Friday September 27, 2002
08:00–09:00	Registration
09:00–10:00	Keynote II: The Big Picture: Looking At The Future Of Voice
10:00–10:15	Break
	VUI & Best Practices Track	Real World VXML Track
10:15–11:15	Writing For The Ear	SIs And VXML Service Providers - A Beautiful Marriage In Serving Vertical Markets
11:15–12:15	VUI Design Best Practices	Enabling Speech For Transportation
12:15–1:30	Lunch Break
1:30–2:30	Developing Better Grammars	VoiceXML Live! Demo Hour
2:30–3:30	Effective Dialog Design	Case Study: Answering The Call For Radio Stations
3:30–4:30	Best Practices In Integrating VoiceXML Applications With VoIP Networks	Lessons Learned From Your First VoiceXML Project

For information or complete details on exhibiting or any sponsorship opportunity, please contact Alan McIntosh at vxml@jupitermedia.com or (203) 662-2915.

Registration questions please contact our Registration Department at registration@jupitermedia.com or (203) 662-2857.